RETURN POLICY FOR SWINGSCAPE AB

Last updated: 2024-07-19

1. RIGHT OF WITHDRAWAL

According to the Consumer Purchase Act, you have the right to cancel your purchase within 14 days of receiving the item without giving any particular reason. This applies to unopened and undamaged products. The cancellation period starts from the day you received the item.

2. REFUND

When you cancel your purchase and return the products, we will refund the amount you have paid for the product. The refund does not include any shipping costs for the delivery, if such costs have been incurred. The refund will be made within 14 days of our receipt of the returned goods.

3. RETURN OF PRODUCTS

To exercise the right of withdrawal, you must notify us clearly of your decision to cancel the purchase within 14 days of receiving the item. You can contact us via info@swingscape.se. The products must be returned in their original condition, unused and in their original packaging. You are responsible for the cost of return shipping unless otherwise agreed.

4. EXCEPTION FROM THE RIGHT OF WITHDRAWAL

The right of withdrawal does not apply to the following:

• Goods that have been used or damaged by you.
• Goods that cannot be returned for health or hygiene reasons and where the seal has been broken after delivery.
• Goods which have been manufactured to your specifications or which are clearly adapted to your wishes.

5. COMPLAINTS

If a product is defective or does not meet your expectations, please contact us immediately upon receipt. We comply with the Consumer Purchase Act and will handle complaints in accordance with applicable laws and regulations.

6. CONTACT

If you have questions, comments or wish to exercise your right of withdrawal or advertise a product, please contact us at info@swingscape.se.

Thank you for shopping at Swingscape AB.