Privacy Policy

Who we are

The content of this online store is provided, updated and managed by the following companies:
Swingscape AB – Organization number: 559483-1918
Bockasjögatan 12
50430 Borås

Our website address is: https://swingscape.se

What personal data we collect and why we collect it

While you visit our website, we will track:

    • Products you've viewed: we use this to, for example, show you products you've recently viewed
    • Location information, IP address and browser type: we use this for purposes such as VAT calculation and shipping costs
    • Delivery address: we ask you to enter this so that we can, for example, calculate shipping before you order, and send you the order!

We also use cookies to keep track of the contents of the shopping cart while you use our website.

When you shop with us, we ask you to provide us with information that includes your name, billing address, shipping address, email address, phone number, credit card/payment information, and optional account information such as username and password. We use this information for purposes such as:

    • Send you information about your account and your order
    • Answer your questions, including returns and complaints
    • Process payments and prevent fraud
    • Set up your account for our store
    • Comply with legal requirements we have, such as VAT calculation
    • Improve our store offers
    • Send you marketing communications, if you choose to receive them

Who in our team has access

Members of our team have access to the information you give us. For example, both admins and store owners have access to:

    • Order information such as what was purchased, when it was purchased, and where it will be shipped.
    • Customer information such as your name, email address and billing and delivery information.

Our team has access to this information to fulfill orders, process refunds and provide support.

What we share with others

We only share information necessary to complete your order with third parties.

Payments

We accept payments through a payment partner. In order to process your payment, our payment partner gets access to your personal data.

Contact form

In our contact forms there are some fields that are mandatory, these fields contain information about you that we need to manage the contact form. When you fill in our contact form, all the information you fill in and your IP address are saved and sent to us in an email. The IP address is used to fight spam, other information you fill in about yourself is used to be able to reply to your message.

Embedded content from other websites

Articles on this website may contain embedded content (for example, videos, images, articles, etc.). Embedded content from other websites behaves exactly the same as if the visitor has visited the other website.

These websites may collect information about you, use cookies, embed additional third-party tracking and monitor your interaction with said embedded content, including tracking your interaction with this embedded content if you have an account and are logged into the website in question.

How long we keep your data

If you create an account, we will store your name, address, email address and phone number, which will be used to fill in your details at checkout for future orders.

In general, information about you is only stored for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to store it. For example, we will store order information for the applicable time period for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We also store comments or reviews, if you leave them.

What rights you have over your data

You can request to receive any personal data we hold about you, including any information you have provided to us. You can also request that we delete all personal data we have about you. This does not include any data that we are required to save for administrative, legal or security purposes.

Cookie policy

About cookies

On this website we use cookies. A cookie is a small text file stored on your computer/tablet/phone in the browser that contains information. It is used to facilitate the visitor to the website.

If you do not want any cookies, you can set this in your browser.

We use cookies to make the website better for you who visit the website. For example, if you make some settings or choices on the website, information about that can be saved in a cookie.

Different types of cookies

There are different types of cookies, on this website the following may be used:

    • Persistent cookie. They save a file that remains for a long time on your computer/tablet/phone.
    • Session cookie. While you are on our website, it may be temporarily stored in your computer's/tablet's/phone's memory. Session cookies disappear when you close your browser.
    • Third party cookie. A third-party cookie comes from a third party. These cookies thus come from someone other than the person responsible for the website. Cookies such as used for web statistics or embedded content on the website are examples of typical third-party cookies.

We use the following cookies

    • Necessary cookies are necessary for the operation of our website. For example, they make it possible for you to log in to the website, fill in forms or the like.
    • Functional cookies are used to recognize you when you return to our website. It enables us to make the website's content more personal to you and to remember your preferences. For example, that you clicked down on the cookie banner.

What we collect and store

How we use cookies

While you visit our website, we will track:

    • Products you've viewed: we use this to, for example, show you products you've recently viewed.
    • Location information, IP address and browser type: we use this for purposes such as VAT calculation and shipping costs.

We also use cookies to keep track of the contents of the shopping cart while you use our website.

We use cookies for the functionality of the website.

If you leave a review on our website, you can choose to save your name, email address and website address in cookie files. This is for your convenience so that you don't have to fill in this information again the next time you write a review. These cookies are valid for one year.

If you have an account and log in to this website, we will create a temporary cookie file to check if your browser accepts cookies. This cookie file does not contain any personally identifiable information and disappears when you close your browser.

When you log in, we will also create several cookies to save information about your login and your choices for designing the screen layout. Login cookies are valid for two days and layout selection cookies are valid for one year. If you tick "Remember me", your cookie will remain for two weeks. If you log out of your account, the login cookies will be deleted.

The site also uses cookies to keep statistics about the site using Google Analytics. Google Analytics is anonymized data.

With the help of Google Analytics, we can see, among other things, how many visitors the site has, which pages are popular, how long visitors stay on each page, etc. It is important to point out that we can never see who has visited the page, but this information is anonymous.

Here you can read more about Google Analytics cookies:

https://policies.google.com/privacy

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

On this website, videos from YouTube are shown, therefore YouTube and Google can save third-party cookies via our website. Here you can read more about Google's privacy policy: https://policies.google.com/privacy?gl=SE&hl=sv

Block cookies

You can set the browser so that you automatically refuse the storage of cookies or be informed every time a website requests to store a cookie on your computer. However, this may mean that you do not get access to all functionality on the website. Through the browser, you can also delete cookies that have been stored previously. See your browser's settings for more information on this.

Please note that some functions on the website may stop working if you block cookies in your browser.

Law on cookies

Act (2003:389) on electronic communications

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